Purpose of Plan:

As required by Title 19, California Code of Regulations; California Fire Code; California Health and Safety Code; and the San Francisco Fire Code, an emergency plan shall be prepared, implemented, maintained and annually reviewed for this building. This plan is a legal document.

GENERAL INFORMATION

BUILDING DESCRIPTION
You are in a twenty-four-story building (with one basement level) of award-winning design, which was constructed in 1977 with numerous safety features. Structurally, the 350 California Street building is steel frame with pre-stressed concrete facing, incorporating advanced engineering technology. The total area amounts to 348,662 square feet. The building is equipped with a modern life-safety system, which includes emergency communications equipment and sprinklers throughout each floor. In the event of an emergency, building occupants should follow the instructions contained on the following pages. These procedures are designed to minimize the loss of life and property during emergency situations. Since earthquakes, power blackouts, fires and other emergencies may occur with little warning, we recommend all tenants read this manual carefully and keep it in a handy place.

LIFE SAFETY FEATURES
Various alarm and detection systems are located throughout the building. They include smoke detectors; heat sensors and fire alarm pull stations; all monitored twenty-four hours a day. In the event of an emergency do not use the elevators. All elevators will automatically return to the lobby. Only use the stairwells for emergency relocation. All stairwell doors will automatically unlock.

LOCATION OF FIRE ALARM SYSTEMS

Note: the sound of the alarm is a whooping sound.

• Fire Alarm Pull Stations

Fire alarms pull stations are in the corridors near the entrance to the restrooms and both stairwells.
Fire alarm status is monitored 24hrs by an outside agency that will inform the Fire Department of any alarm.

• Fire Extinguishers

Fire extinguishers are located in the corridors near the entrance to the restrooms and both stairwells.
To use: pull the pin, aim the hose, squeeze the handle, and sweep side to side.

• Smoke Detectors

Activation of a lobby smoke detector will immediately recall the elevators to the lobby, where they can only be used by Fire Department operations.

• Sprinkler System

The sprinkler system is located on every floor throughout the entire building. Temperature above 135 degrees will activate a sprinkler.

• Exits and Signage

Stairways are located at the northeast and southeast corners of each floor. Both stairwells are equipped for pressurization. Ground level exit for the northeast stairwell is Halleck Street (the back alley); for the southeast stairwell, exit is to California Street (in front of the gift store). At each elevator lobby is a tactile emergency exit sign, with instructions in English. At each stairwell is a non-tactile emergency exit sign, with instructions in English. All signs describe the reader’s present location and path of travel to exits, fire alarms and fire suppression equipment. General emergency instructions are given as well.

HIGH RISE BUILDING EMERGENCY ORGANIZATIONS

EMERGENCY DUTIES

Fire Safety Director

The Chief Engineer is the building’s Fire Safety Director. The pre-emergency duties and responsibilities are as follows:

• Maintain the approved Facility Emergency Plan. Train and educate building management staff on emergency duties.
• ïImplement a program of inspection and schedule servicing of life safety systems, fire exits, and other related emergency equipment.
• Train building occupants to identify hazards and to report them immediately to the Fire Safety Director.
• Conduct annual fire drills and earthquake drills for all building occupants.
• Assure that all documentation is in order.
• Assign a responsible and psychologically suited person to the position of Deputy Fire Safety Director; a person who commands authority and accepts responsibility. Ensure that each floor/tenant has provided a Floor Warden.
• Train and educate the Deputy Fire Safety Director and Floor Wardens in their duties.
• Train the building control console operators to perform and respond appropriately during non-business hours.
• ïForm and supervise a fire-prevention program.
• Make First Aid and CPR training available to building tenants and staff.
• Prepare a schedule of inspections and tests to provide for the ready use of fire pumps, emergency generators, lighting systems, smoke detectors, ventilation control and alarm systems.
• Supervise a program for checking the readiness of auxiliary fire appliances. (See Floor Wardens.)
• ïEstablish a program to train responsible persons in the use of auxiliary fire appliances.
• Conduct periodic safety drills with the Deputy Fire Safety Director and Floor Wardens.
• ïHave a reliable method for promptly notifying the Fire Department or other agency via 911.
• Meet Fire Department with information as to:
• If relocation or evacuation procedures are in progress.
• Location of fire, smoke, or alarm.
• Location of F.C.C. (Fire Communication Control).
• If anyone is trapped.
• If any known disabled persons are in need of evacuation.
• Supply keys, red phones, floor plans, disabled list of requirements.
• Be prepared to advise the Fire Department officials of the HVAC system operation, other service equipment in the building and other applicable information pertaining to the building.
• Be aware of the Fire Department procedures regarding establishing a "Command Post" within the building.
• If necessary, activate the building high-rise relocation/evacuation plan.
• Be capable of providing the Fire Department with keys to locked rooms, closets, secured areas and keys required for emergency devices and equipment.
• Maintain an up-to-date set of floor plan layouts of all floors of the building; these shall be made available to the Fire Department officials if needed.
• Plans shall show the location of extraordinary hazards: flammable liquid storage, flammable compressed gas, poisons, etc.
• Maintain an updated list of the locations of physically disabled persons.

Floor Wardens

The Fire Safety Director has approved a Floor Warden from your staff. The Floor Warden has been issued a brightly colored vest for identification purposes during an emergency. Floor Wardens’ duties are as follows:

• Know the location of all fire and emergency-related equipment on the floor or in the area of responsibility.
• Know the use of all fire and emergency-related equipment.
• Be completely familiar with the floor/suite arrangement, the number of occupants and the location of exits.
• Train the floor/suite occupants in fire prevention methods and in safe exit procedures.
• Examine and determine that all doors to stairwells are maintained and no exit doors are obstructed or inoperable.
• Weekly, throughout the floor, conduct inspections of exits, exit pathways, exit lighting, emergency lighting, and automatic doors closures.
• Maintain an up-to-date listing of all personnel with physical disabilities who cannot use stairwell exits unaided. Make sure they have selected people in advance to assist them during an evacuation/relocation. Submit a list to the CPO Command Post Officer.
• Conduct yourself in a firm, positive and calm manner to help avoid and prevent panic.
• Strive to obtain certifications in First Aid and CPR.

Engineers

• Know emergency plan duties.
• Inspect all fire-related equipment.
• Know operation of Life Safety System and other fire-related equipment.
• Report fire-related equipment repairs to Fire Safety Director.

Lobby Attendant

• Know emergency plan duties.
• Train temporary staff in emergency plan duties.
• Know operation and use of firefighter’s elevator return system.
• Understand the operation of the fire console.
• Know the use of the building’s public-address system and be aware of the exit announcement script’s location.
• During patrol, report any fire-related equipment deficiencies found in writing to the Fire Safety Director.
• Correct, on sight, any blocked exits found.
• Know operation and use of fire extinguishers.

Aides to Physically Disabled

• The disabled person should be allowed to select his/her assigned aide.
• The aides shall have knowledge of the exact location of the building's safest exit.
• In a fire emergency, the disabled person shall be assisted by the aides to their assigned exit location. When on site, they shall place disabled person in location away from the normal path of travel of exiting occupants and await the arrival of the Fire Department.
• The aides to the physically disabled shall remain with their charge until relieved by direction of a Fire Officer.

COMMUNICATIONS

COMPONENTS OF THE FIRE ALARM SYSTEM

Fire Tone
The fire tone is best described as an intermittent high-pitch whooping sound that is transmitted over the numerous speakers throughout the entire building including all emergency stairwells. This sound is activated by any alarm- initiating device (fire pull station, smoke detector, water flow sensor).

Visual Warning
Visual warning for the hearing impaired is accomplished by the flashing of the building’s strobe lights. Any alarm- initiating device also activates the visual warning system.

Public Address
The PA system enables the building management or the Fire Department to make announcements or give instructions to all or any number of floors in the building. This system is the key to the safe relocation of the building’s occupants.

Firemen’s Phone
The building is equipped with a Firefighters’ phone system that enables the Firefighters throughout the building to communicate to the Fire Officer in the Fire Command Center (FCC). The jacks used to hook up these phones are located inside every stairwell entrance, every elevator car, and in every elevator lobby by the service elevator. The phones are in the FCC for the Firefighters’ use.

Emergency Phones
Emergency phones are in each stairwell. These phones put the caller in direct contact with the Fire Command Center. They are located on the following floors: Street Level, 4th, 8th, 12th, 17th and 21st. There are also signs inside the stairwells at each floor indicating their location.

In addition to these systems, there are handheld radios available during normal business hours that are carried by building personnel for communication purposes.

PUBLIC ADDRESS SYSTEM

Relocation: Message to Floors Relocating
Your attention please. Your attention please. An alarm has been activated in your zone. Stairwell exits are located on the northeast and southeast corners of the building. Follow the directions of your Floor Warden and move to the nearest stairwell exit and calmly walk down four floors and re-enter on that floor. (Repeat)

Partial Evacuation: Floors 9 and Below
Your attention please. Your attention please. An alarm has been activated in your zone. Stairwell exits are located on the northeast and southeast corners of the building. Follow the directions of your Floor Warden and move to the nearest stairwell exit and calmly walk down to the street level and exit onto the street. (Repeat)

Full Evacuation: Message to All Floors
Your attention please. Your attention please. Floor Wardens take charge and evacuate your floors to the street assembly area. Use the north or south stairwells. Walk, do not run. Do not use the elevators. (Repeat)

FIRE PREVENTION & INSPECTION

Fires can be prevented, and there are several basic methods to practice that can lead to a reasonably fire-safe work environment. Listed below are several common problems and solutions.

COMMON PROBLEMS

• Portable electric heaters.
• Coffee makers and other electrical appliances.
• Frayed or cracked electrical cord.
• Accumulation of combustible debris.
• Fire exits and / or exit pathways obstructed.
• Exit stairwell door propped open.
• Storage on top shelves.
• Christmas trees

SOLUTIONS

• Heaters are not allowed in the building.
• Turn off and unplug when not in use.
• Replace immediately.
• Remove and dispose of properly.
• Remove obstruction.
• Doors must be kept always closed
• Should be limited to 18 inches below sprinklers
• Should have proper fire retardant applied and water trays should be kept full. Trees should be discarded within 30 days of arrival.

In addition to fire prevention, preparation is as important for overall fire safety. Our annual fire drills, which are require by law, acts as a refresher to building evacuation and relocation procedures to make our reactions in case of a real emergency routine and orderly. Remember, in case of fire, “RACE.”

• Rescue anyone who may need help if possible.
  
• Activate the alarm pull station and/or call 911.
  
• Confine the fire by closing doors when you exit.
  
• Extinguish if fire is small enough to do so with an extinguisher; if not, exit.

ACTIONS OF ANYONE WHO SMELLS SMOKE OR FINDS FIRE
(In this order)

• Pull or activate fire alarm (Usually in elevator lobby, at stair entrance or bottom of stairs)
• Call “9-1-1” from safe location.
• Assist others in exiting, if safe to do so.
• Extinguish small fires, if safe to do so.
• Evacuate/relocate and restrict spread of fire by closing doors and windows behind you.
• Follow all directors given by Floor Warden Staff or Fire Safety Director.
• Do not re-enter building until Fire Department approves re-entry.

Fire extinguisher

To use fire extinguisher:

• Activate the manual pull station first.
• Check fire extinguisher (Is it the proper type ‘ABC’ - Is it in good condition?)
• Carry extinguisher to the fire.
• (Remember to keep between the exit and fire, get fresh air immediately after.)
• Follow the “PASS” procedure to use the Extinguisher.
• Pull ring pin and
• Aim at base of the fire. Crouch down low.
• Squeeze handle.
• Sweep side to side working your way up.

BUILDING RELOCATION & EVACUATION

GENERAL PROCEDURES
When the fire alarm sounds, the Floor Wardens prepare their people for relocation / evacuation.

EXIT ROUTES
All floors (Mezzanine, 4 though 24) have two exits one at the NE (Near Woman’s Restroom) the on the SE (South of tenant entry doors). The Basement has two exits NE (near Sidewalk elevator) and S CTR. (Near High-rise elevators).

PROPER RELOCATION / EVACUATION
When descending stairs, stay to your right, out of the way of fire personnel. Remove high heeled and platform shoes prior to descending the stairwells. During any relocation or evacuation, do not use the elevators. Always be sure to feel doors before entering any space. If a door feels hot, do not enter. Proceed down the stairwell and re-enter when safe to do so. If exit pathways are filled with smoke, crawl along the floor to stairwells.

SAFE REFUGE
The lobby areas are designated safe refuge areas.

THE DISABLED
Aides for the physically disabled shall prepare to assist their charges to the nearest stairwell. Any persons unable to descend the stairs need to be placed in a safe refuge area of the stairwell out of the way of descending occupants. Please leave wheelchairs behind, ensuring that they do not block fire exits. Aides should stay with their assigned physically disabled person until the arrival of Fire Department personnel.

FULL or PARTIAL EVACUATION
Upon PA address to EVACUATE - go down the stairwells and exit at the street. Once evacuated, personnel will meet at the assembly area at Battery and Sacramento. Upon notification to evacuate or alarm activation as illustrated on the right, Floors L, M, and 04 through 07 shall go down the stairwells and exit at the street. Once evacuated, personnel will meet at the assembly area at Battery and Sacramento.

RELOCATION
As illustrated on the right, floors 08 and above will follow relocation procedures unless instructed to evacuate. Floors to be relocated include the fire floor, the floor above and two floors below the fire floor. All four floors are to relocate down four (4) floors, re-enter the building and wait for further instructions. The interior of the stairwells are marked with symbols every four floors to assist you. The receiving floors will be notified over the PA system of your arrival and will assist you.

SHELTER IN PLACE
Stay calm and in the suite or in your designated work area. Await PA announcements.

EARTHQUAKE PREPARATION & PROCEDURES

PRE-EARTHQUAKE INSPECTION & PLANNING

Damage from an earthquake can be reduced by inspecting your floor and preparing accordingly. Every office should have emergency supplies such as first aid kit, 3 days worth of water & food, blankets, portable radios, batteries, flashlights, prescribed medication and extra eyewear, etc. In the event of a serious earthquake, you may be unable to get home for 72 hours. Stocking your office with emergency supplies is the responsibility of each tenant. Also, office equipment should be secured to minimize damage and/or injury. The following is a list of some of the items to secure:

• Secure bookcases and cabinets to walls.
• Secure all water storage against spillage.
• Secure wall attachments, e.g., pictures, bookcases, etc.
• Remove plants, etc. from atop bookcases and cabinets.
• Install small lip to front of bookcase shelves and cabinets.
• Secure heavy appliances, e.g., copy machines, computers, etc.
• Out of State contact (Most local services will be overloaded)

EARTHQUAKE

• If possible, try to get under a solid desk or table, or stand in a doorway.
• Stay away from the windows. Remain calm.
• The Building Office will keep you informed of the situation via the PA system.
• Remember, you are probably safer in the building than in the street.
• Do not attempt to leave the building. Do not use the stairwells or the elevators until you are officially advised it is safe to do so.

AFTER A DEVASTATING DAMAGING EARTHQUAKE

• Be prepared for aftershocks.
• Check immediate location (Are you safe?)
• Check for injuries of others: Apply first aid as needed.
• Extinguish any fires. Do not light matches. No smoking.
• Be prepared to go without emergency services and help yourself and others.
• Listen for news or instructions over radio or television.
• ïRation food and water.
• Use telephone only for dire emergencies.
• Check and make sure that all telephone receivers are on its phone cradle.

MEDICAL EMERGENCIES

Upon feeling that you need medical help:

• Immediately inform the closest person to call 9-1-1 and summon medical help.
• If no one is around, immediately call 9-1-1 and request medical help.
• GIVE BUILDING ADDRESS, FLOOR AND SUITE NUMBNERS, and YOUR PHONE NUMBER.
• If possible, call the building’s front Security desk (415) 434-2212 and report the arriving medical units.
• Give your location and your phone number.

Upon seeing or being informed of another person in need of medical help:

• Immediately call 9-1-1
• GIVE BUILDING ADDRESS, FLOOR or SUITE, and PHONE NUMBERS
• Make ill person as comfortable as possible.
• Make call to front desk.
• Give location and phone number.
• Get victim close to elevator, if possible
• Or send someone to wait at elevator to guide medical units.
• Call the building’s front Security desk (415) 434-2212

Security Front desk and/or building staff upon receiving information that someone in the building needs medical help:

• Call 9-1-1 to ensure medical response.
• Prop open front doors
• Recall one elevator for responding medical units.
• If possible, guide medical units to victim. Call the building’s front Security desk (415) 434-2212

Medical Tips

• Check breathing; clear airway.
• Stop bleeding; apply direct pressure.
• Cool a burn with cool running water.

TOXIC HAZARDS

Upon indication of a toxic spill or exposure:

• Immediately get to an area where not exposed, help others.
• Call 9-1-1 and inform of situation.
• GIVE BUILDING ADDRESS, FLOOR or SUITE and PHONE NUMBERS
• Inform of what type of spill
• Take actions to contain hazard. Close doors behind you
• ALWAYS FOLLOW ALL SAFETY PROCEDURES WHEN WORKING WITH TOXIC MATERIALS
• Call the building’s front Security desk (415) 434-2212
• Staff shall immediately shut down any type of air circulating system.

OTHER EMERGENCIES

ACCIDENT / PHYSICAL EMERGENCIES

• Report all accidents and sudden physical emergencies to the Fire Department at 911 first, then the Owner the Swig Company Management office at (415) 610-4008 and to the front desk Security (415) 434-2212.
• If the accident / physical emergency is of an urgent nature, the occupant shall be responsible for calling either - a private ambulance, the San Francisco Emergency Ambulance at (415) 431-2800 or the San Francisco Fire Department (415) 553-0123
• Notify Security (415) 434-2212 to provide elevator service for ambulance personnel and equipment.

ELEVATOR ENTRAPMENT
Building personnel are not authorized to free entrapped persons (including using fire recall control or power cycling operation) No one other than Emergency Rescue, Fire Department, or the Elevator Service Company may attempt to free entrapped persons. Upon an entrapment, notify the Owner the Swig Company Management office at (415) 610-4008 and the Security Desk at (415) 434-2212. Security will then contact the entrapped person(s) and inform them help in on the way and to remain calm and keep away from the door.

UNDER NO CIRCUMSTANCES, tell any entrapped person to “jump” or leave a car that is partially stuck between floors.

FULL or PARTIAL EVACUATION
The Property Management will advise you of all information on a timely basis. We will notify the tenants on the floor specified as well as tenants on the floors immediately above and below the suspected floor. If the bomb threat did not specify a floor or specific location, Building Management will call all tenants in the building and advise them of the threat. Following a bomb threat, building evacuation can only be mandated by a responding emergency agency (SFFD, SFPD, etc). If an evacuation is not ordered, the decision to evacuate is left to each tenant’s discretion. If advised to evacuate by your office manager, do not use the elevators. The decision to evacuate is the sole decision of local authorities and tenants involved – not by Building Management.

The evacuation assembly area is in front of 275 Battery at the corner of Battery and Sacramento

FLOODS
In the event of flood conditions, it is better to stay on your floor and shelter in place. Electrical systems located in the basement will shut down. Emergency power provided from the 23rd floor will be available. Do not try to swim to safety – wait for help. Notify the Owner the Swig Company Management office at (415) 610-4008. Stay clear windows that are in contact with floodwaters. Information and situational update announcements, on the battery-operated PA system, will be given.

POWER OUTAGE
Turn off all electrical equipment in your area to reduce the load on the building until power is restored. Building Management will determine the cause and possible duration of the outage. Information and situational update announcements, on the battery-operated PA system, will be given. Emergency power is available for a minimum of three hours – During emergency power operation, two passenger elevators and the freight elevator will be operational. Passenger elevator will respond a slower but otherwise operate the same as normal service.
 
SEVERE WEATHER

• Stay away from the windows. Remain calm.
• The Building Office will keep you informed of the situation via the PA system.
• Remember, you are probably safer in the building than in the street.
• Do not attempt to leave the building.

WINDSTORMS, TORNADO
In the event of high wind conditions, stay clear of the window areas. In the event a window breaks or blows out notify the Owner, the Swig Company Management office at (415) 610-4008. Stay clear of all broken glass and open windows. Information and situational update announcements, on the battery-operated PA system, will be given.

RIOT OR CIVIL or PUBLIC DISTURBANCE

• Do not go through a violent crowd to leave or enter a building - Stay away from unruly crowd.
• Call 9-1-1 and inform of situation.
• Answer questions asked by operator.
• Call the call to the Building Office (415) 610-4008. an alternate is the Security desk (415) 434-2212
• If participants enter your suite, be courteous and do not provoke an incident. Call the San Francisco Police Department (911) and notify the Owner the Swig Company Management office at (415) 610-4008.
• Avoid unnecessary inquiry that will tie up communication systems.
• In the event of a riot or public disturbance, the Building Office may find it necessary to limit some service or to restrict access to the building to protect tenants and their property.

ACTIVE SHOOTER EVENTS

When an active shooter is in your vicinity, you must be prepared both mentally and physically to deal with the situation. Since incidents vary, educate yourself and others on three options:

RUN (escape/evacuate)

HIDE (in locked areas/out of site/lights out), and/or

FIGHT (last resort, physical aggression)

For more information on active shooter initiatives, please visit the following websites:

DHS Active Shooter Preparedness at: http://www.dhs.gov/active-shooter

CVE-AS Public Portal at: http://www.dhs.gov/cveas-portal

FBI Active Shooter awareness site at: https://www.fbi.gov/how-we-can-help-you/active-shooter-safety-resources or email the DHS program manager at: cveasportal@hq.dhs.gov

U.S. Department of Homeland Security Washington, DC 20528, cfsteam@hq.dhs.gov, www.dhs.gov/active-shooter-preparedness

BOMB THREAT           

° Police at 911 ° the Building Office (415) 610-4008 ° Security desk (415) 434-2212

• Use the check list and record the caller’s information.
• When a Threat is received

If you receive a threat of a bomb by telephone, try to ascertain as much information from the caller as possible, such as detonation time, floor, location, kind and size of bomb, reason placed, etc. Then notify the Building Office.

Then notify the police at 911. If the threat is received by mail, please contact the Building Office and SFPD as above. Do not handle the letter any more than is necessary.

• Suspicious Packages

If you notice a suspicious package, please notify the Building Office (415) 610-4008.and SFPD as above.

Do not attempt to move it or touch it. The decision to evacuate is left to each tenant’s discretion.

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